Privacy Policy

Froolt (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Froolt mobile application and related services.

By using the Reelmet app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal details such as name, phone number, and email address
• Delivery information including address and location details
• Account and subscription information
• Payment-related metadata (we do not store card or UPI details)
• App usage data, device information, and log data

2. How We Use Your Information

Your information is used to:

• Process orders and manage subscriptions
• Deliver products and provide customer support
• Send service-related notifications
• Improve app performance and user experience
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal data. Information may be shared only with:

• Payment partners (for processing transactions)
• Logistics or delivery partners (only what is necessary for delivery)
• Technology providers (analytics, notifications, infrastructure)
• Authorities, if required by law

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. Your Rights

You may request access, correction, or deletion of your personal data, subject to legal obligations.

7. Children’s Privacy

Froolt is not intended for use by individuals under 18 years of age without parental or guardian consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:
Email: support@reelmet.com